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BPO

Customer Support and Tracking

CONTACT

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WE WORK FOR YOUR BUSINESS

BPO SOLUTIONS

We offer business process outsourcing services to our clients, allowing them to focus on their strategic areas.

 



 

Focus on Your Core Business


Enhance Your Business


Optimize Your Processes


Cost Reduction

24x7 Assistance

Multilingual Support

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WHAT DO WE OFFER AT TIER1?

 

We add value through the combination of innovative communication technologies, dedicated personnel, our software, and the client's own application.

SaaS Model

Optimize administrative process management and reduce costs.

Efficiency in Critical Processes

We handle all critical support processes efficiently, allowing our clients to focus on their core business.

New Technologies

We have expertise in new technologies to offer customized processes on demand.

Transparency

Comprehensive activity reporting for process control at all times.

CAU

CAU (User Support Center)

PRAAS CAU

Multichannel Customer Support Services

Sales (Cross-selling, Upselling)

Customer Retention, Acquisition, and Recovery

Debt Collection

Administrative Back Office

Database Management and Maintenance

Digital Management and Document Processes

Financial Transaction Operations

Why Choose Us?

We add value to our clients with:

24x7x365 Service 100

 

Multilingual Service Center 100

 

SLAs 100

 


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CAE

CAE (Coordination of Business Activities)

PRAAS CAE

Document Management

Web Platform

Auditing and Consulting

Why Choose Us?

We add value to our clients with:

Customer-Centric Team 100

 

Specialized Team 100

 

48-Hour Commitment 100

 

Nuestros Clientes Naranja Claro

Our clients

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